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Reviews

 

 

Please Rate Your Recent Experience with SRU Insulation - https://g.page/sruinsulationshowroom/review?gm

Had a brilliant experience with Lloyd at SRU. From the start he was able to guide me through all the different options that were available. It is actually quite technical when you start diving into the specifics. Lloyd was very patient and really took an interest in my project. He was also able to guide the builders when they had questions. He has been available all the time and never lost patience with us. Nils Hagerstal

Now that everything has been installed, I could not be happier. I do not hear my neighbors any longer and the house really feels and sounds better. 100% worth the hassle and the investment. Would recommend SRU/Lloyd to anyone facing noise issues. Definitely a game changer.

Since l do business with SRU insulation l have the best sound proofing available and the best advise in the market. Thank you to SRU everyone of my studios is a sound studio. Mauricio Silva

Really good customer service. Lloyd helped make sure we had all we needed for our flooring project. Great price! Mark Stephan

Fantasic service! Got exactly what I paid for thank you so much! Looking forward to dealing with you again :) Hannah

Mans Global Logistics Ltd has been working with SRU INSULATION for 3 years they pay on time and they do have an excellent service
We also transport high quality goods to there customers. Mans Gloabal

Great service! Very knowledgeable in the product and always around to help. Lloyd especially, who has been great. Would highly recommend. Joe Cordon

We ordered a few times MLV Mass Loaded Vinyl as well as spray glue from SRU Insulation. MLV is hard to come by in Europe it seems. Communication was smooth, shipment inexpensive and reliable to Germany, we can recommend SRU. Geoffrey

Absolutely brilliant. From an initial enquiry to after the purchase, these guys just don't stop helping. The goods are delivered quickly and any queries were answered very quickly by Lloyd, who has been great. I would certainly recommend this company and will use them again. John

Lloyd was so helpful and knowledgeable. He didn’t try and palm me off or sell me tat I didn’t need. He listened, let me ask as many questions as I wanted and took many phone calls. His advice was solid. Would definitely recommend. AskTheWife

Prompt delivery. Good product. Very happy. Would buy again from Lloyd. Laura

Fantastic company. Really knowledgeable about products and always willing to give advice on what's needed. Huge range of Soundproofing material at affordable price. Definitely recommend. Raymond

I've never purchased from this store today but needed some floor insulation urgently. I was very impressed by the advice given by Lloyd - he knows his products well. Commercially, their prices are not unreasonable in the current market. Lloyd was also very helpful in arranging delivery. Highly recommended. I'll definately be using them again. Thank you. Michael Flemming

Got a great deal on some acoustic panels a few months back. Jacob T

Brilliant, helpful guys running an honest business. Genuinely interested in helping you complete your project. Added bonus that their prices are (by quite a margin) the best. Alan

Thank you so much. Helped me and the family out a lot.

Really great soundproofing advice from Lloyd. Very happy with the results.
Highly recommend. Matt

Highly recommend Lloyd. He is always extremely helpful and is always on hand to answer any questions I may have. Megan

My builder set up the order and I called and paid on the phone. Lloyd couldn’t have been nicer to deal with and he clearly knows his stuff. Delivery was next day. Would highly recommend. Ima

Straight forward to deal with and knowledgeable about the products they supply and more then happy to provide advice on sound proofing methods. Harwant

Very happy with the service we received in the past 2 days. Picked up some vinyl and due to a miscalculation on our part, we enquired about returning some rolls of vinyl. We were told we could return the items for a refund. The process was very quick and the man was really efficient. Thanks again. Isioma

Great Service from Lloyd, very responsive and would definitely use again.
Jaya Reddy @Jones Real Estate Group Ltd.

Really helpful, helped me out on the same day and went through different options! Charlie

Lloyd and all concerned were fantastic to deal with. Well priced and excellent service indeed. Recommended. Peter

Lloyd was excellent at advising and specifying what we needed - would highly recommend SRU for the informative and personal service. Daniel

friendly man, who knew his products and gave me good advise , very well priced and would highly recommend , defo will use again. Alino

Have always received great service from Lloyd and co. Any areas I was uncertain with they gave helpful advice for. Wide range of deals to choose from. Every product I needed (MLV, rockwool, genie clips) I received promptly with their generously priced next day service. Always my first choice. Geist

Great product, all delivered with time to spare and really helpful advice when fitting. Tom

Great company. fast delivery, good quality and very reasonably priced ! Lloyd was great very friendly and knowledgeable will defiently be ordering from here again ! Alex

Lloyd was very helpful, good advice and did all he could to get me everything delivered even during lockdown Many Thanks DJ BPM

Ordered 14 sound proof plasterboards with the agreed delivery date of 8 June 2020. However, due to product shotages because of covid 19 close down, on the day of delivery SRU advised they were unable to supply the items until 11 June. After exlpaining to them (Lloyd) i could not wait that long and it was going to cause a major inconvenience SRU sourced the products from a local supplier at no extra cost and they were delivered by 1 o'clock that afternoon.Great work Lloyd. Thanks again Alun Jones

Very good firm to deal with. Quick, responsive and helpful with advice. Paul

Did me a great deal and the MLV came really quick and was really good quality. Will definitely use SRU again. Scott

Great products, professional customer service and very reasonable prices. Simon

Excellent service and acoustic advise!
Highly recommended! Vytautas

Lloyd was a star! He managed to get me and the guys the best deal, thank you so much! A+++ Charlie

MLV and DB boards worked excellent. Great service, received my items the next day. Oana

the products from sru are the best quality I have used up to date and there services and communications and delivery are excellent many thanks. Tim Jones

 

Delighted with the product and the service from Lloyd at SRU Insulation.

I wanted to give ourselves and our neighbours more privacy as our patios are either side of a fence. I was a bit sceptical but now, instead of hearing every word they say, we are simply aware that the neighbours are there, but it’s as though they are whispering.  My wife is disappointed because eavesdropping is now impossible ;-)

Lloyd gave very helpful advice concerning the appropriate product and correct installation. He was also extremely helpful and flexible with regards to collection arrangements.  This stuff is really heavy (it’s called MASS-LOADED for a reason), and you will definitely need help when installing it vertically.

Thoroughly recommended.Guy Schofield 03/09/2020

Hi Guys. Many thanks!! I don’t usually do reviews. No social media, trip advisor, nothing. But I’m really happy with the stuff I got from you. More importantly, your advice and service were really helpful. So I’m writing a review! I’ve been setting up a studio and had loads to deal with so it’s great to deal with straight up folk who are happy to help. The postage was pricey, but I did order a load of heavy stuff :) It all worked out. Happy days. Good on you and thanks again.

Gary 31/05/2020

"Hi Daniel I just wanted to update you on just how successful your sound insulation products have been.

As I said, music is a big part of my life, particularly guitars and drums. As I live in a poorly insulated first floor flat, I have wonderful neighbours all around me so the last thing that I wanted is to annoy them with my practicing, particularly my new drum kit.Your recommendation of the tri-thickness rubber floor matting is remarkable. I did a “sound check” with my downstairs neighbour and whereas he could hear the drums when I first got them, all he hears now is silence! This now means that I can relax and use the drums to their full potential.

So a big THANK YOU for your recommendation and prompt service"

Les Lee 14/05/2020

 
"Thanks to your company and Daniel in particular I managed to get the product delivered at these difficult times and even ahead of the specified delivery date. Great service, great support and excellent communications:
 
Regards Robin Grace, 07/04/2020
 
 

"Dealing with SRU is possible one of the best customer journeys I have had with any business. The initial conversation, quote, delivery, and quality of products were all second to none! Daniel was quick to respond, gave excellent & honest answers and managed to get my gym flooring to me within 24 hours of purchase. I would 100% recommend their services."

Scott Doody , 07/04/2020

“Thank you for all your help today. Your patience, calm manner and advise helped me out no end and reassured me that I was dealing with a company who really know their business.I'm very much looking forward to receiving my order and enjoying the benefits the materials will bring to my working environment.

 

Best wishes, Keith Peberdy 08/08/2019

"Thanks for all your help over the last few weeks, your service and communications have been excellent even sourcing products you were not familar with. Thanks again and look forward to doing business with you in the future"

Colin Griffiths (27/07/2019)

"SRU always offer top servixce and great prices. Alway a pleasure to deal with the friendly and helpful staff. Punctual and easy to get what is needed. Will be in touch soon for more materials soon"

Taz Abbas (27/07/2019)

"The SRU Team were extremely helpful and informative whilst selecting the product needed for the work. They guided and advised in order to get to the solution and we wouldn't hesitate to recommend or use them again"

 

Alex Newland (26/07/2019)

"Helpful sales staff. Quality service and fast"

Mel Barker (26/07/2019)

"Great product at good price, very good service and quick delivery. Highly recommended and will use again"

 

LA Building Serviced (02/06/2019)

"We are householders needing to install soundproofing between our flat and a flat above us that we are renting out. We found the wide range of products, suppliers and techniques available on the internet complicated and rather overwhelming. Several companies we approached for advice did not respond and it seemed impossible to get hold of product samples before placing orders"

We then found SRU Insulation, who have on the other hand been very helpful; we were able to visit their showroom and to look at and take away samples of different products, and Ryan was able to advise us about the best materials to use for our particular situation. We have now placed 2 orders with SRU Insulation. Everything has gone very smoothly and we expect to place a 3rd order to complete our installation which we think we will meet our needs for effective sound proofing.

 

Jon Head (02/06/2019)

"We had a job to bring a 4 inch party wall up to part E after trolling the internet became more confused than when we started. We then came across SRU and everything they said made sense, after explaining our situation within hours we had two quotes and two different ways of doing the job much cheaper than any other estimate. We went to there shop to collect the materials and there they have all types of sound insulation on display very informative. if you have a sound issue do yourself a favour and give them a call like me you will not be disappointed"

 

New Lift Homes - Dave Cooper

"Very helpful, expert advice. Deliveries arrived exactly when scheduled. An excellent result at reasonable prices — highly recommended."

 

Tony Bentley

"SRU Insulation really know their stuff when it comes to soundproofing and have helped me through many different projects for my customers. I've used them for 2 years now and would give them 10/10."

UK Soundproofing Solutions Ltd

"I've found dealing with SRU Insulation very helpful and pleasant at all times. The shop is open early so it's good for me to pick up materials on my way to jobs. SRU are very accommodating even if i arrive 15 mins before they open, they have a large range of all kinds of soundproofing materials in the shop, and even if they don't have it in the shop, they can get it delivered quickly. The prices are competitive trade prices, and I see no reason to shop anywhere else, as they look after my business needs very well."

 

Soundstop Solutions Ltd

“Meeting Part E regulation gives me a real headache. So when I visited SRU Insulation and their team walked me through and simplified it for me I was chuffed. It’s the only place I’ve been too which has displays of the approved systems to help me get my head around things.They explained the installation process and took my site plans, then the next day I had a full quote. Two days after that I had the delivery and now I’m pleased to say both projects have passed regulations, and with enough money saved to celebrate down the pub!”

 

Kevin, Cuddington’s Building Services

“Great product, helpful staff, and delivered same day for us. 5* “

Michael Hart

“Purchasing the sound proofing product from SRU has been really good value and excellent service. Received excellent and professional advice, overall very satisfied customer.”

 

 

 

 
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